Introduction Hoekstra Companies respects your privacy. This policy explains what data we collect, how we use it, and your rights under federal and state law, including the California Consumer Privacy Act (CCPA), the Children’s Online Privacy Protection Act (COPPA), and other state privacy laws (like Nevada).
Plain English: We collect only what we need to serve you, we don’t sell your personal information, and you have rights to control your data.
Information We Collect We may collect the following when you use our site:
– Contact details you enter into quote forms, lead forms, or email sign-ups (name, email, phone, company). – Vehicle interest details you provide (bus, shuttle, van, mobility vehicle preferences). – Technical data from tools like Google Analytics (IP address, device type, browser, pages visited). – Email interactions through third-party providers (e.g., whether you open or click our emails).
Plain English: You give us data when you request info, and some data comes automatically through website analytics.
How We Use Information
We use your data to:
– Respond to quote requests and service inquiries. – Send updates, offers, or newsletters (you can unsubscribe anytime). – Improve our site and marketing by looking at trends in Google Analytics. – Meet legal and compliance requirements.
Plain English: We use your data to communicate with you and run our business.
Sharing Information
We may share your information with trusted service providers (such as email platforms, analytics tools, or IT support). We do not sell your personal information.
– CCPA Statement: As required by CCPA, Hoekstra Companies confirms that it does not sell personal information. – Nevada Residents: Nevada law also allows you to opt out of sales of personal information. We already don’t sell your data.
Your Rights
Depending on your state, you may have rights to:
– Access the personal data we hold about you. – Request corrections or deletion. – Opt out of data sharing for advertising. – File a complaint with your state attorney general.
California residents can also request a report of the personal information we’ve collected and ask us to delete it.
Our website is not directed at children under 13. We do not knowingly collect data from children. If we learn we have, we will delete it.
Data Security and Retention
We take reasonable measures to protect your information, but no system is 100% secure. We keep personal data only as long as needed for business, legal, or compliance reasons.
Policy Changes
We may update this policy as laws or our practices change. We’ll post updates with a new “Last Updated” date.